1. Booking and Appointments

1.1. All appointments with Super Senie Beauty Services Ltd are subject to availability.

1.2. To schedule an appointment, customers can contact us via phone at 07438366962 or through our online booking system on our website https://superseniebeautyservicesltd.co.uk/contact/ Appointments made through our website are considered confirmed.

1.3. In case you need to cancel or reschedule an appointment, we require at least 12 hours' notice to avoid cancellation fees. You can cancel or reschedule by contacting us via phone or email.

2. Cancellation Fees

2.1. If you cancel your appointment with less than 12 hours' notice, you may be subject to a cancellation fee. The fee amount may vary depending on the type of service booked.

3. Refunds

3.1. We strive to provide high-quality beauty services, and customer satisfaction is our priority. If you are not satisfied with your service, please let us know immediately.

3.2. Refunds for services rendered will be considered on a case-by-case basis. If you believe you are entitled to a refund, please contact us within 3 days of the appointment date.

3.3. Refunds, if approved, will be processed within 3 business days. The refund will be issued using the same payment method used for the original transaction.

3.4. No refunds will be provided for canceled appointments that comply with our cancellation policy.

4. No-Show Policy

4.1. If you fail to show up for a scheduled appointment without prior notice, you may be charged the full service fee.

5. Changes to Appointments

5.1. Super Senie Beauty Services Ltd reserves the right to reschedule or cancel appointments due to unforeseen circumstances or emergencies. In such cases, we will make every effort to notify you in advance and reschedule your appointment at a mutually convenient time.

6. Contact Information

If you have any questions or concerns regarding our refund and cancellation policy, please contact us at:

Super Senie Beauty Services Ltd

Address: 127 Haselbury Road, London, N18 1QB

Email: superseniebeautylimited@gmail.com

Phone: 07438366962